I have a kink in my neck...

I have a trip planned with my little sister Beki to go to Rexburg. We have made all sorts of plans, including touring the BYU-I campus (where she hopes to go to school next year), doing some kind of fun snow activity (i.e. riding snow mobiles), seeing my friend Sunny's baby get blessed, and going to the Rexburg temple open house. I decided this evening that I wanted to see the hours for the temple open house so we could arrange our schedule. When I googled the open house, I noticed that you have to have tickets to attend (although it's free and open to the public). I tried to reserve tickets online, but it looks as if they are gone. So I decided to call the reservation line to tell them my sob story (trip planned, hotel booked) and see if they have any extras. I was immediately placed in a queue telling me to please hold - that all operators were busy. So I held, and continued to hold, and continued to hold. There was pretty music playing the entire time, and the message came on periodically telling me to continue holding - so that's what I did... hold. Since I was trying to be semi-productive during this time, I held the phone between my ear and shoulder. I totally wish I had called on my cell phone - it has speaker phone! Oh well, so after 2 hours I gave up. My neck is sore, and I decided I didn't know if there really were operators that were going to answer my call :-) Anyway, I'm totally bummed. I'm really hoping it works out that we'll get tickets. Does anyone have any extras???